Introduction This manual contains the approved policies, procedures, guidelines, and rules governing the operation of the BMW Car Club of America. It serves as a guide for national staff, elected national officers, contractors, national program leaders and staff, event organizers, national service officers, chapter leaders, and club members. It is designed to help BMW CCA and its chapters operate consistently, legally, and ethically within the policies established by the BMW CCA Board of Directors and the BMW CCA Bylaws. This manual is a living document. Comments and recommended changes are welcome and may be submitted to the Executive Director or any member of the Board of Directors.

Precedence BMW CCA policy is determined by the Board of Directors. If policy changes are approved, but not yet incorporated in the most recent published version of this manual, the changes approved by the Board of Directors and recorded in the Board Meeting minutes will take precedence. The most recent version of the BMW CCA Operations Manual will be maintained in the National Office and will be made available for download from the BMW CCA web site (www.bmwcca.org). In the event of a conflict between the Operations Manual and the BMW CCA bylaws, the bylaws shall take precedence.