Client Challenges Without a doubt, SAP business application software has changed how business gets done. Business processes are more fully integrated and streamlined than ever before. But SAP never intended their software to manage the content of these processes. Consequently, in many companies, disconnected silos of unstructured information continue to pile up for each organizational function. To take global e-business and employee productivity to the next level, information silos need to be integrated, controlled, and made available in a relevant and trusted manner. This is a major challenge. Most organizations still don’t have a strategy for linking ECM to their SAP applications. The lack of such a strategy can lead to significant business challenges. For example: Untrustworthy or unknown business information. Without access to accurate information, employee productivity suffers, wrong decisions get made, wheels get reinvented, and audits are questioned. Longer financial cycles and generally inefficient processes. When structured data, such as transactions, is not linked with unstructured content, such as invoices, it takes more time to collect payments. Disconnects like these typically increase errors and diminish process efficiency, ultimately lengthening payment and receivable cycles. Risk of non-compliance with regulatory requirements.