Troubleshooting Windows XP and Windows Applications Fixing Startup Problems 70 Fixing Shutdown Problems 81 Using Control Panel 83 Using Device Manager 100 Using the Windows XP Hardware Troubleshooter 110 Other Windows Diagnostic, Reporting, and Repair Tools 113 Keeping Windows Healthy with Service Packs and Windows Update 131 Performing a Repair Installation 134 Fixing Programs That Won’t Run 136 Troubleshooting STOP Errors with Windows XP 153 Stopping Viruses 156 Slamming Spyware 160... Microsoft Windows XP is an operating system—but until you have a problem with Windows, the full meaning of that statement might not be clear to you. If Windows stops working, your computer stops work- ing. If your computer stops working, you stop working (or playing). If you feel like a cyborg sometimes (we know we do) when you can’t seem to get Windows to work right, you’ve come to the right place. Let’s clean your Windows!